“Ministry of Justice online services to every Ukrainian citizen” – a flash mob, performed by the Ministry of Justice of Ukraine where the Minister of Justice of Ukraine Pavlo Petrenko, First Deputy Minister of Justice of Ukraine Natalya Sevostyanova, Oksana Ivanchenko and Gia Getsadze together with the Ministry of Justice employees and MPs, namely Igor Alekseev, Dmytro Starozhuk and Andriy Pomazanov, handed out flyers and informed Ukrainian citizens about online services, which are available on the new website of the Ministry of Justice new.minjust.gov.ua.
“We went out to inform Ukrainian citizens about new online services that we have launched on our renewed website, within the framework of reforms and fighting against corruption. New online services – an opportunity to acquire all necessary documents quickly and conveniently, without having to leave your house”, - stated the Minister.
According to him, previously, in order to acquire an extract, excerpt or certificate, citizens used to stand in long queues for several days and sometimes – weeks. And in order to accelerate this process, it was necessary to bribe an official. Now the whole procedure takes about several minutes.
“First 1.5 months of these online services’ work had shown excellent results. Over 20% of all documents have been acquired from the Ministry of Justice website. That is the reform, the results of which every Ukrainian citizen can feel”, - emphasized the Minister.
He also stated that an ambitious task stands before the Ministry of Justice – to bring the share of online services to 100% in order for Ukrainians not to communicate with officials any more.
“That’s why we are out here today, on the streets of Kyiv – to raise awareness among citizens and to explain to them what possibilities they have. Because local officials have no particular desire to tell about the new services, provided by the Ministry of Justice, fearing to lose the opportunity to receive a bribe”, - stated Pavlo Petrenko.
Ukrainian citizens had very positive reactions to this campaign.
“Previously, there was no way that officials would go outside to citizens and tell them about their work face to face. We are doing this because without such interactions there won’t be any trust to the justice system”, - emphasized the Minister.
He also noted that explanatory work will be performed all over Ukraine together with our partners – the US Agency for International Development (USAID).
Apart from that, Pavlo Petrenko addressed the citizens with a request to immediately inform the Ministry of Justice representatives by phone 0(44) 279-82-55 or by an email to firstname.lastname@example.org in case if some authority or bank representatives refuse to accept printed documents.
The Deputy Minister of Justice of Ukraine Gia Getsadze, in his turn, stated that due to the introduction of online services even those officials, who are trying to benefit from Ukrainian citizens, won’t be able to do so any longer.
“When Ukrainian citizens had to go to the registrar for every piece of paper, constant queues forced our citizens to look for those, who could help accelerating this process. Corrupt officials earned 0,5 million UAH on these certificates each year. Now we got rid of this problem and we must tell about it”, - emphasized the Deputy Minister of Justice.
He also stated that reforms that are currently being implemented in the Ministry of Justice of Ukraine are a new level of relations between the state and citizens, which may become an example for other countries.
“The Ministry of Justice has chosen the right path of reforms. After all, our task is to create a system, when officials do not interfere with citizens and provide them with qualitative services. I’m positive that if we will continue to follow this path, then, someday, other countries will copy our Ukrainian reforms”, - stated Gia Getsadze.